Hi*I really need help I've contacted google and Facebook for * days now *I cannot loc...

GetHuman2372058's customer service issue with Google from March 2019

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The issue in GetHuman2372058's own words
Hi*I really need help I've contacted google and Facebook for * days now *I cannot lock into my gmail account *Because I changed my cellphone number *And my old number is gone forever *I had service with metro pcs* t.mobile*And I went to them but they said they cannot get my number back *I had * step verification on the account *So even if I type in the correct password it sends a verification code to my old phone number (**********) **old.number** is not.working I repeat it is not a working number anymore *All of my contacts and job plans are through the ********** number **Or my email account is *****@***.com that's the account I cannot log into *****@***.com *And my old phone number ********** is connected to it but I cannot get my codes from it **My new number is ***********My name is.orhan skalonjic government name **But my name on the account is either*( orhan skal) or (oreo) cookie ..last name **I had to create another email for you to contact me which is *****@***.com *You can contact me there or at my new number ***********I really am stuck and don't know what to do anymore **I cannot log into my recovery email either because it is *****@***.com*And yahoo contacted me back and said that the account is lost because I haven't used it in a while but I only set that yahoo mail account up so that nobody can log into my gmail account ...*I*I basically am locked out of my Facebook too ..*Because I have * way authentication on there too *And I dont receive any codes *I apologize for repeating myself over and over but I haven't seen any replies from google or gotten a call *Only yahoo had contacted me back*To tell me bad news.**Please help *I created another gmail account which is *****@***.com..so that you guys (Google) can email me there *I tried to log in multiple times and no.luck*Please help me please *My job is going to fire me *If I don't get.my numbers back *Please*Please help *I dont know what to do I called the toll free number and the automated service *Sends me to the recovery page *But the recovery page doesn't help me either*It has no way of helping me without my old number *I am a ****** for not setting up my account before erasing the cell phone number *But *I.didnt think it would take this long for Google to contact me*My Facebook name is.orhan skalonjic *I was on the Facebook recovery page and and they asked to send them my identification card. *And a picture of me with numbers and I have done that too. I dont care about the Facebook as much as I need my contacts please please help *I'm begging you *I will lose my job *I have sent Facebook please help

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Google

Customer service issue
Reported by GetHuman2372058
Mar 4th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 46895 others
0 customers following this

Timeline

GetHuman2372058 started working on this issue
Mar 4th, 2019 7:07pm

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