This week I was given a $** gift card to G.Play. This morning when I entered the code f...

GetHuman6121900's Gift Card Won't Load issue with Google Play from May 2021

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman6121900's own words
This week I was given a $** gift card to G.Play. This morning when I entered the code from the back if my card, I got a message saying that my code had already been entered. Since I had never used this card, I figured it was a computer error, and so I retried entering the number. Second time gave me the same message. I personally scratched the silver covering off the code so I know it was a brand new card. I also live alone so no one else had access to the card to use the code. * Can someone please help me with this problem? The code listed on the back of the card is CBZKR*K**LF*YRZF. It was purchased in the amount of $**. The number listed beneath the barcode is ******************************. The numbers along the bottom are, from left to right, *RLQSLOKKU**EV**GRX* and ***********. If any additional information is needed, please reach out to me for it anytime at the phone number (text or voice are both fine) or email listed below the salutation. Thank you for your time!*Sincerely,*Melissa Hughes**(***)***-**** OR*(***)***-******CherryBerryM*****@***.com

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Google Play

Gift Card Won't Load issue
Reported by GetHuman6121900
May 28th, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 12497 others
0 customers following this

Timeline

GetHuman6121900 started working on this issue
May 28th 11:18am
GetHuman6121900 indicated the issue is not fixed yet.
May 30th 5:45am
GetHuman6121900 indicated the issue is not fixed yet.
May 30th 5:52am
GetHuman6121900 indicated the issue is not fixed yet.
May 30th 5:52am
GetHuman6121900 indicated the issue is not fixed yet.
May 30th 5:52am