Hello, I signed for Google Play but did not realize it was only a trial period. My...

GetHuman5301381's Refund or Suspicious Charges issue with Google Play from September 2020

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman5301381's own words
cancel subscription ... Hello, I signed for Google Play but did not realize it was only a trial period. My husband recently died and I had the funeral last week and honestly, totally forgot I had even signed up because I was preoccupied with my my husband's funeral. The only reason I wanted it was to find a picture of him on a bike for his Memory Board because he loved cycling but I found one in a photo album.**Just received my Mastercard statement and noticed this charge on my Mastercard ending in ****. I am hoping you can cancel my subscription and refund money back to my Mastercard. **I am a Senior and pensioner and this is far too expensive for me especially as I will not be using this site. *****Thank You,**Renate Barbara Eisinger**** *** ****

GetHuman5301381 did not yet indicate what Google Play should do to make this right.

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Google Play

Google Play
Refund or Suspicious Charges issue
Reported by GetHuman5301381
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 11666 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman5301381 started working on this issue
Sep 25th, 2020 8:28pm

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