I don't have a question but I do have a problem. You see today is my birthday and th...

GetHuman-tomsobo's customer service issue with Google Play from September 2020

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The issue in GetHuman-tomsobo's own words
I don't have a question but I do have a problem. You see today is my birthday and that's all I would like to do is play my games on my phone, but now I can't because you guys changed google play. Now if I have to update any game I have I need a credit card or I can't get the update, and as you know if I don't install the update I can't play. Since I don't have a credit card any game that I have I can only play if it is never updated. So I guess I just wanted to say thank for making this my worst birthday gift in my ** years of life. Your company is a f**king joke!!! You can leave an email if you really think I care enough about your solution to my problem. I have been using google play for about **-** years. If this is how you treat your long time customers, I'm absolutely done with google!!!

GetHuman-tomsobo did not yet indicate what Google Play should do to make this right.

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Google Play

Customer service issue
Reported by GetHuman-tomsobo
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 11674 others
0 customers following this

Timeline

GetHuman-tomsobo started working on this issue
Sep 25th, 2020 2:04pm

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