Before contacting them, items GetHuman-maschlid may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-maschlid's own words
Hello*Late this morning I got a call from someone claming they were an IRS agent and that I have to make a payment to them or else they were going to file a judgement against me and have my accounts frozen and driver license taken away. They also said they would have the police dispatched and have me arrested. They were demanding payment and of course I panicked. I ended up on the phone with this guy in my car driving to a gamestop store in Oak Creek WI. He said I should purchase * google play cards for ***$ each and then give him the numbers for payment. Of course I was kind of leary but obliged so nothing further would be done to me. So I bought the cards and gave him the codes on the back. They money in the amount of ****$ was taken out of my account. This was very stupid of me and I was scared and caught in a weak moment and being threatened.*I never used the cards myself, I still have the cards in my possesion and am assuming they were used right after I bought them and gave the codes to the caller. I would never ever buy google cards in that amount nor use them ** minutes after I bought them. If you need the numbers to do any kind of history check on them I can give them to you. I made a very dumb stupid mistake and gave money to a scammer. Is there any way to recoup this money from Google play?*The number that called me was****-***-**** which now I know is a known scam number. Is there any way you can please help me?**Mike Schlidt
GetHuman-maschlid did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-maschlid fixed the problem
We are waiting for GetHuman-maschlid to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.