I’ve been playing tap sports baseball on my Android and have made several purchases on...
GetHuman-brianjp's customer service issue with Google Play from October 2018
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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
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The issue in GetHuman-brianjp's own words
I’ve been playing tap sports baseball on my Android and have made several purchases on this account, I haven’t had access to the account since the weekend and found out my account was locked out. I would like to get refunded for every purchase that I have made under the account from before October **th as I can’t use the team and spent the money to unlock players and perks that I can no longer use. I essentially had to start over and have received no help from glu in this matter. I received a generic response saying that my team was jailed and I would never receive my account back. I have had to create another account and start all over. What they have done is wrong and taken my money from me. I need some assistance with this in recovering all purchases that were lost. I would be fine with receiving google play credit as I have started a new team and now have to start over. Any help in recovering these losses would be greatly appreciated.
GetHuman-brianjp did not yet indicate what Google Play should do to make this right.
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