I’ve been playing tap sports baseball on my Android and have made several purchases on...

GetHuman-brianjp's customer service issue with Google Play from October 2018

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The issue in GetHuman-brianjp's own words
I’ve been playing tap sports baseball on my Android and have made several purchases on this account, I haven’t had access to the account since the weekend and found out my account was locked out. I would like to get refunded for every purchase that I have made under the account from before October **th as I can’t use the team and spent the money to unlock players and perks that I can no longer use. I essentially had to start over and have received no help from glu in this matter. I received a generic response saying that my team was jailed and I would never receive my account back. I have had to create another account and start all over. What they have done is wrong and taken my money from me. I need some assistance with this in recovering all purchases that were lost. I would be fine with receiving google play credit as I have started a new team and now have to start over. Any help in recovering these losses would be greatly appreciated.

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Google Play

Customer service issue
Reported by GetHuman-brianjp
Oct 17th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 7202 others
0 customers following this


GetHuman-brianjp started working on this issue
Oct 17th, 2018 10:22am