I have been a player of Rise Of Empire: Kings Landing since April... I have played excl...

GetHuman-tgkbruc's customer service issue with Google Play from August 2018

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The issue in GetHuman-tgkbruc's own words
I have been a player of Rise Of Empire: Kings Landing since April... I have played exclusively on Server *. My inGame name is PureTGK. There are two rankimg systems Power and Kills....... I am Number * rank on Kill Charts. Basically i play my heart out. Since April i have made huge ingames investments both with time and money... The developer recently swnt word that they have made a new game with all the bug fixes and offered everyone a compensation package for converting over to the new game...... The compensation package does not even begin to cover the financial investment, amd certainly not the time at all. The developer has not updated or corrected our game, instead they made new game and offered out compensation, to convert over... I would like to report them for UnFair acts of business, i would like all of my financial investment back... ***% of the money spent on this game..... The time can never be accounted for, i have a c** castle on this game now.... It took almost *months of efdort to get this far along, and they can not give that back to me.... But they can make the financial investment right..... They have effectively reset all accounts, and have fixed game in new game...... They have left this game without the fixes, and offered compensation that does not even begin to cover the time and or money invested....... I would like a full refund dating back to April on all purchases for this game
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Google Play

Customer service issue
Reported by GetHuman-tgkbruc
Aug 26th, 2018 - 3 mons ago
I have an issue with Google Play too
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Seen by 5 customers so far
Similar issue to 3849 others
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GetHuman-tgkbruc started working on this issue
Aug 26th 4:09pm
GetHuman-tgkbruc indicated the issue is not fixed yet.
Aug 26th 5:18pm
GetHuman-tgkbruc indicated the issue is not fixed yet.
Aug 26th 5:19pm
GetHuman-tgkbruc indicated the issue is not fixed yet.
Aug 27th 5:10pm