A company pretending to be google had me to purchase *** dollars on * google play cards...

GetHuman982080's customer service issue with Google Play from August 2018

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Before contacting them, items GetHuman982080 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman982080's own words
A company pretending to be google had me to purchase *** dollars on * google play cards so they could help retrive important data from my old cell phone which was destroyed, i didn't know anything about google or being in that situation before and was so pressed to get help getting all my data back so i acted quickly. I didn't know i was being scamed.
GetHuman982080 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman982080
Aug 12th, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 22 customers so far
Similar issue to 3257 others
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GetHuman982080 started working on this issue
Aug 12th, 2018 1:39pm