Glu ripped me off

GetHuman979551's customer service issue with Google Play from August 2018

Help with my Google Play issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman979551's own words
I gave my son my phone back on June * so we could play tap sports baseball **** together. I Forgot to clear my payment info out of the system and he racked up significant charges without me being aware. I messaged glu developers and they said they refused to help that was up to Google play to do. I am writing you in hopes of getting this corrected. They also locked my account and my team so I can't even play anymore. It's only right I get a refund on these charges. My team name is tjoshie**.
My son made the purchases not me
Refund
I've played this game for years
Tried contacting glu and Google play no responses
I have an issue with Google Play too
How GetHuman979551 fixed the problem
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Google Play

Tap sports baseball ****
Customer service issue
Reported by GetHuman979551
Aug 11th, 2018 - 7 mons ago
I have an issue with Google Play too
Fixed
Seen by 26 customers so far
Similar issue to 3227 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman979551 started working on this issue
Aug 11th, 2018 4:25pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 4:54pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 5:34pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 5:35pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 8:15pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 8:16pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 8:16pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 8:17pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 11th, 2018 8:41pm
GetHuman979551 indicated the issue is not fixed yet.
Aug 12th, 2018 5:56pm