I play a game called King of Avalon: Dragon warfare in the google play store. They scam...

GetHuman-redeorhc's customer service issue with Google Play from July 2018

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The issue in GetHuman-redeorhc's own words
I play a game called King of Avalon: Dragon warfare in the google play store. They scammed me out of *** dollars worth of items. In detail, I bought fragments for a new hero named Elaine, I received all off my purchases, but there was also a purchase event going and in that purchase event I won the hero out-right since I spent so much. When I went to summon the hero I just won, it consumed ** of my hero fragments instead of just summoning the hero. I have contacted the developers at least * times. One time they replied, but since then they have deleted all my requests. Since google allows this kind of shady behavior on this game in their app store, I figured I would try to get answers from the source. I look forward to hearing from you.**Thanks,*Jacob Schroeder
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Google Play

Customer service issue
Reported by GetHuman-redeorhc
Jul 27th, 2018 - 10 mons ago
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Jul 27th, 2018 8:33pm
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Jul 27th, 2018 8:35pm