for about * months now I've lost my email I use for over * years I have many subscripti...

GetHuman-donnarsn's customer service issue with Google Play from July 2018

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The issue in GetHuman-donnarsn's own words
Recover my account somehow it's been locked ... for about * months now I've lost my email I use for over * years I have many subscription thousands of dollars and music I really want to recover my Gmail account donnapaola**@gmail. Com I have been using different sounds different devices different addresses could be the problem when I spoke with someone a representative they suggested I buy a Google Play card and I can't I don't know how to use it but I really must get my I have many documents and emails I need for court purposes please help me get back my Gmail let me know what I can do I appreciate you get back a ASAP
I've tried and tried and stuck with support they send me verification numbers and I can't use them when I go to hit the number to use it it's too old and I need to get another I really want this resolved if I can get a number to speak with someone the sea is the necessary to get my recovery I have no problem with this I must get my Gmail so all my subscriptions can then be backed up which I did not do at first
Call me help me to get my Gmail account and whatever it steps I must take tried to recovery option I cannot doesn't work it won't work
I've been a Google customer for at least * years or better
anything's possible I've also spoke with someone I bought a g I bought a play card for $*** that I was suggested now I don't know what to do with it cuz I'm not able to get to borrow some code they're asking and they're not open until tomorrow so I must recall them please get back ***-***-**** Donna Paola*D*****@***.com that is the account I'm desperate to get back and recover
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Google Play

Gmail my subscriptions belonging to that account Gmail account I cannot get my information I need I've had that Gmail account for years
Customer service issue
Reported by GetHuman-donnarsn
Jul 23rd, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2524 others
0 customers following this
Items needed
Email on Account
Purchase ID
Phone Number on Account
Amount Charged


GetHuman-donnarsn started working on this issue
Jul 23rd, 2018 7:32am

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