for about * months now I've lost my email I use for over * years I have many subscripti...

GetHuman-donnarsn's customer service issue with Google Play from July 2018

4 views | 2524 similar | 0 following
Help with my Google Play issue
First: share to improve GetHuman-donnarsn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-donnarsn's next move: try calling Google Play again.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-donnarsn's own words
Recover my account somehow it's been locked ... for about * months now I've lost my email I use for over * years I have many subscription thousands of dollars and music I really want to recover my Gmail account donnapaola**@gmail. Com I have been using different sounds different devices different addresses could be the problem when I spoke with someone a representative they suggested I buy a Google Play card and I can't I don't know how to use it but I really must get my I have many documents and emails I need for court purposes please help me get back my Gmail let me know what I can do I appreciate you get back a ASAP
I've tried and tried and stuck with support they send me verification numbers and I can't use them when I go to hit the number to use it it's too old and I need to get another I really want this resolved if I can get a number to speak with someone the sea is the necessary to get my recovery I have no problem with this I must get my Gmail so all my subscriptions can then be backed up which I did not do at first
Call me help me to get my Gmail account and whatever it steps I must take tried to recovery option I cannot doesn't work it won't work
I've been a Google customer for at least * years or better
anything's possible I've also spoke with someone I bought a g I bought a play card for $*** that I was suggested now I don't know what to do with it cuz I'm not able to get to borrow some code they're asking and they're not open until tomorrow so I must recall them please get back ***-***-**** Donna Paola*D*****@***.com that is the account I'm desperate to get back and recover
How GetHuman-donnarsn fixed the problem

We are waiting for GetHuman-donnarsn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-donnarsn fixes it.
This email address isn't valid

Google Play

Gmail my subscriptions belonging to that account Gmail account I cannot get my information I need I've had that Gmail account for years
Customer service issue
Reported by GetHuman-donnarsn
Jul 23rd, 2018 - 5 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2524 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-donnarsn started working on this issue
Jul 23rd, 2018 7:32am

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies