Before contacting them, items GetHuman-caseycr may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-caseycr's own words
Hello! I am reaching out as we are unable to access our google play account. The google play account was under the email address: *****@***.com. The email address is no longer a valid email address with our company so we are having issues accessing the account. The app that we had loaded on the google play store was the "Neocutis Swiss Rewards" app. This app was removed from the app store and we are trying to access the account in order to get the app back on the app store. **Due to the fact that the employee that this email address is associated with is no longer with us we are having trouble trying to find a resolution. If you could guide us in the right direction of how to either gain access to the account or if we should create a brand new account to launch the same app.**Thank you in advance for you assistance!
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