So i had a google play account on my phone, under a school email. I hadn't realized th...

GetHuman-jbmontem's customer service issue with Google Play from June 2018

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The issue in GetHuman-jbmontem's own words
So i had a google play account on my phone, under a school email. I hadn't realized that because I had emails forwarded from the school email to my current one. The school email i believe has been deleted, to free up space in the schools system and I was looking to move the account over to the active account. *The old was M*****@***.com which couldn't be found on account recovery help. The new and working account is, JBM*****@***.com. I don't think i had made any purchases on the account. So there's no real trouble just wondering if my phone will function properly and if the switch could be performed that it is. *Thank you and sorry if the issue is annoying :)
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Google Play

Customer service issue
Reported by GetHuman-jbmontem
Jun 5th, 2018 - a yr ago
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Seen by 4 customers so far
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GetHuman-jbmontem started working on this issue
Jun 5th, 2018 8:32pm