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Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-sergealb's own words
good day Google.*I have send some refunds i wanted to get back!*The refunds are on my account in the playstore.*The game i play in called : Dokkan Battle.*They have had some ingame flawws, and they did NOT compensate and did say WE the community had a problem with our phones.... RIGHT!?*I now want all my money back from that specific banner.*The banner was being the Goku Rose Black Banner.*There was a unit i wish i could pull called Super Sayin God Goku (a blue haired guy)*But that specific character was NOT EVEN IN THE BANNER!!!*So i payed ober *** euro i think, and with this false advertising i wasnt being able to get this guy EVER, because they the creators made a hugh mistake!*So with this mail, i wish i want all my money back from that banner.*That is about *** euro!*You can see what i bought in my account.*I already have paybacked the money on playstore by : asking a payback.*Now i have seen there are * payback actions... but no money is refunded yet!?!?!*AND there are still * i want to payback but lets start with the ones that are in "cancelled" at the moment.*Hope to hear from you asap.*Regards,*Serge Albers.. or my account on Google DnALANGE.
GetHuman-sergealb did not yet indicate what Google Play should do to make this right.
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