It says to verify my account, but I can't because I no longer hold the debit or credit...

GetHuman-thaonean's Update Account Information issue with Google Play from April 2018

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-thaonean's own words
It says to verify my account, but I can't because I no longer hold the debit or credit cards I've once had. I tried showing my real I'D and My own Debit Card but google messaged me back saying it needed that one card to show to verify a purchase, but like I said I don't have the card no more. I can't get passed that situation. I got allot of money and time put into my games just so I can't purchase nothing anymore from google. My account the one with the problem is google email O*****@***.com*That's the one with the problem. Please help me.*My once so called friends and aunts helped me purchased diamonds from a google play game and she decides to call and say she wants a refund or somebody fraudes her. That is so unfair and cheap ads people.

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Google Play

Update Account Information issue
Reported by GetHuman-thaonean
Apr 27th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 11995 others
0 customers following this

Timeline

GetHuman-thaonean started working on this issue
Apr 27th, 2018 9:04pm

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