Before contacting them, items GetHuman-mryprnks may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-mryprnks's own words
I was called by someone stating that they were from the IRS and that I needed to pay them $**** immediately or I will be arrested. I was very nervous at this point and told the caller I did not have that much money. They then stated that they knew exactly how much money I had in my account and how much could I pay them. I knew that I did not have that much money in my account and they then asked me how much could I pay them. I told them $***. The caller then told me I must go to the nearest store and purchase a google play gift card in the amount of $***. So I went to the nearest Stop&Shop and purchased the card. The caller then asked me for the number and that they will be in touch with me. I still have the card and receipt and would like to speak to someone immediately about this situation.
GetHuman-mryprnks did not yet indicate what Google Play should do to make this right.
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