I was called by someone stating that they were from the IRS and that I needed to pay th...

GetHuman-mryprnks's Refund or Suspicious Charges issue with Google Play from April 2018

8 views
 | 
61194 similar
 | 
0 following
Help with my Google Play issue
GetHuman-mryprnks's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mryprnks may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-mryprnks's own words
I was called by someone stating that they were from the IRS and that I needed to pay them $**** immediately or I will be arrested. I was very nervous at this point and told the caller I did not have that much money. They then stated that they knew exactly how much money I had in my account and how much could I pay them. I knew that I did not have that much money in my account and they then asked me how much could I pay them. I told them $***. The caller then told me I must go to the nearest store and purchase a google play gift card in the amount of $***. So I went to the nearest Stop&Shop and purchased the card. The caller then asked me for the number and that they will be in touch with me. I still have the card and receipt and would like to speak to someone immediately about this situation.
GetHuman-mryprnks did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-mryprnks fixed the problem
We are waiting for GetHuman-mryprnks to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mryprnks fixes it.
This email address isn't valid

Google Play

Refund or Suspicious Charges issue
Reported by GetHuman-mryprnks
Apr 25th, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 8 customers so far
Similar issue to 61194 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mryprnks started working on this issue
Apr 25th, 2018 11:00pm
GetHuman-mryprnks shared this issue with friends on Facebook
Apr 25th, 2018 11:02pm