I want to know where the interesting donations have disappeared to. Where do the profits go for goods sold online or to separate stores?

GetHuman-mayyyoun's customer service issue with Goodwill from August 2020

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The issue in GetHuman-mayyyoun's own words
I relied on Goodwill (and other charitable second-hands) for used quality goods and clothing.The obvious skimming was sudden (in the case of the Boulder CO store at Baseline and Broadway it occurred the very day a young man became manager * or * years ago). ... Goodwill claims they are a charitable company.*Notably,, the Boulder CO store at Baseline and Broadway, with new management a few years back, is skimming donations off the top and profiting off the donations in an alternate way. I am a low income person who relies on secondhands for quality used clothing and objects. I am one of the people Goodwill purports to help.*Make no mistake, this fraudulent skimming is happening at this store and others.*The difference between what was once available and what can be found now is stark. Many others have noticed what is going on.* I would like this fraud to stop today.
When people donate to Goodwill or Salvation Army they are hoping to make the lives of those less fortunate better : store employees and customers alike. You are betraying the public trust by cherry- picking for your own personal gain.
I want to know for certain what is up. It began overnight. Many have noticed that it is mostly junk filling the shelves.*What are you doing with the types of donations that could be found for decades?
I have been a Goodwill customer since I was a teen. The store I mention in Boulder was a favorite store since it opened.
I may lead the charge to urge donations to a more socially conscious actual charity store.
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Goodwill

I, a person living in poverty, have been looking for quality goods at Goodwill. They have disappeared.
Customer service issue
Reported by GetHuman-mayyyoun
Aug 14th, 2020 - 7 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 31 others
0 customers following this

Timeline

GetHuman-mayyyoun started working on this issue
Aug 14th, 2020 3:07pm
GetHuman-mayyyoun indicated the issue is not fixed yet.
Aug 15th, 2020 12:00am
GetHuman-mayyyoun indicated the issue is not fixed yet.
Aug 15th, 2020 12:19am