You automatically renewed my subscription **************... I tried to call your custom...

GetHuman987596's customer service issue with Good Housekeeping Magazine from August 2018

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The issue in GetHuman987596's own words
You automatically renewed my subscription **************... I tried to call your customer service department * times and was put on hold every time with NO MUSIC or ANYONE coming on the line....it involved approximately a total of one hour that my * phone call was somewhere out in LA LA LAND!!! Since I couldn't get ahold of you I called my bank...They cancelled my husband's card and after that told me that they COULD NOT reverse YOUR CHARGE.... what a mess you have caused me!!!! Of course my husband's mad and wants me to cancel this subscription but then I would be out the$**.** AND NO MAGAZINE!!!! You may think that $**.** is NO BIG DEAL but we are NOT shot in the *** with diamonds... the only income we have is our social security (and believe me that's not much)... you can't even refund my money CAUSE HIS CARD IS NOW CANCELLED!!!! I even tried to tell your *** number I wanted to subscribe BUT still didn't get through to ANYONE....am I mad??? You bet I am!!! If you want to talk to me YOU CALL ME....***-***-****....I may only be *little old lady but I sure will bad mouth you every chance I get because your customer service department *****!!! Why don't you go back to the old way and provide customer service ... I used to be the Senior customer service for Citicorp and would never ignore my customers or I would have been fired...
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Good Housekeeping Magazine

Customer service issue
Reported by GetHuman987596
Aug 13th, 2018 - a yr ago
I have an issue with Good Housekeeping Magazine too
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Seen by 11 customers so far
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Timeline
GetHuman987596 started working on this issue
Aug 13th, 2018 8:49pm
GetHuman987596 indicated the issue is not fixed yet.
Aug 13th, 2018 11:07pm
GetHuman987596 indicated the issue is not fixed yet.
Aug 13th, 2018 11:07pm
GetHuman987596 indicated the issue is not fixed yet.
Aug 13th, 2018 11:07pm
GetHuman987596 indicated the issue is not fixed yet.
Aug 13th, 2018 11:10pm
GetHuman987596 indicated the issue is not fixed yet.
Aug 13th, 2018 11:10pm
GetHuman987596 indicated the issue is not fixed yet.
Aug 14th, 2018 11:07pm
GetHuman987596 indicated the issue is not fixed yet.
Aug 18th, 2018 7:14pm