I purchased a go Bank prepaid debit card at *-Eleven in Spokane Washington I loaded...

GetHuman5830307's Account Access issue with GoBank from March 2021

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Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
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The issue in GetHuman5830307's own words
I purchased a go Bank prepaid debit card at *-Eleven in Spokane Washington I loaded $** on that card I thought you take when they activated the card and I purchased it and lower $** on it that I would be able to use it immediately I had to go online and activate it online I did that and then I received a message that I have limited access I can only use the amount that was placed on the card which was $** however when I went to do a debit purchase to get $** cash back it would not allow me to get any cash back or take anything out in any ATM anywhere no matter which ATM it was all it allowed me to do with your credit I'm going to be getting my stimulus in a week or two and I had intended to use that routing number and account for the for the stimulus money that I don't want to have this problem with $*,*** as opposed to the problem having with $** so I want you transfer the rest of the money from the card which is probably about three or four dollars left to my friends NetSpend card and then he can just turn around and take it out for me without any issue so I wanted to call gobeil and speak to a real customer service representative and get to the bottom of why they have me listed as having limited access I know it has something to do with verifying my ID but I know all the answers to the questions because I set them up online when I applied and registered so I would like to talk to a real representative and just the bottom of this because for a size of rating is for gobain I am not impressed at all I have had so much trouble getting access to my money and it's only $** imagine what they would do when my stimulus comes in so I want to avoid all

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GoBank

Account Access issue
Reported by GetHuman5830307
Mar 11th, 2021 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 6685 others
0 customers following this

Timeline

GetHuman5830307 started working on this issue
Mar 11th 5:27am

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