I have had a gobank account and debit card for a three or four months now and everythin...

GetHuman4950398's customer service issue with GoBank from October 2020

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The issue in GetHuman4950398's own words
I have had a gobank account and debit card for a three or four months now and everything seemed okay until I had some online just puked on some charges so I called gobank and we closed out that card and they sent me a new personalized card in the mail which I received around the beginning of September. Since then I have learned that my account is locked and being that my account is locked I cannot activate my card and I do have a little bit of funds the remaining from the card that they closed it's sitting there and who knows where land. I have tried calling several times I can never get through to talk to any human being and I've tried to fix this online several different times and can't get anything accomplished I'm very aggravated and I'm about to tell them to stick it

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GoBank

Customer service issue
Reported by GetHuman4950398
Oct 4th, 2020 - 6 months ago
Fixed
Seen by 2 customers so far
Similar issue to 4766 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the Account
Address on the Account
Date of Birth

Timeline

GetHuman4950398 started working on this issue
Oct 4th, 2020 9:35pm
GetHuman4950398 confirmed the issue is fixed. Hooray!
Oct 4th, 2020 9:36pm

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