I recently opened an account for the purpose of having my unemployment benefits deposit...

GetHuman5327438's Locked Account issue with GoBank from October 2020

10 views | 4753 similar | 0 following
Help with my GoBank issue
First: share to improve GetHuman5327438's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5327438's next move: talk to GoBank when they open.
GoBank's call center is closed now. We will send GetHuman5327438 a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are looking to recover your account then click here https://www.econsumer.equifax.com/otc/loginhelp.ehtml then go to the login and click "Forgot password”, you will be prompted to enter your last name, social security number and date of birth. After that you should be able to reset your password by checking your email for the account.
The issue in GetHuman5327438's own words
I recently opened an account for the purpose of having my unemployment benefits deposited. Shortly after opening the account a large deposit was made by the unemployment agency. The large amount was due to previous weeks being paid. Once the deposit was made I received an email that my account was restricted due to suspicious activity, which I don’t know how receiving my unemployment benefits it suspicious activity. The email asked me to upload my State ID to remove the restriction, but I currently do not have my ID. My purse was recently stolen and all of my identification was in it. Is there any other way to remove the restriction because I can’t not get and of my identification replaced because I don’t not have the required items I need. Or is it possible to return the funds to the unemployment agency and close the account? **Thank you in advance,**Amanda Pauley

GetHuman5327438 did not yet indicate what GoBank should do to make this right.

How GetHuman5327438 fixed the problem

We are waiting for GetHuman5327438 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GoBank's attention and get better help faster. Tap below to get started.
Having GoBank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5327438 fixes it.
This email address isn't valid

GoBank

Locked Account issue
Reported by GetHuman5327438
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4753 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the Account
Address on the Account
Date of Birth

Timeline

GetHuman5327438 started working on this issue
Oct 3rd, 2020 2:18am