I received a deposit, a very large deposit, before I had received my actual card and se...
GetHuman5141986's customer service issue with GoBank from August 2020
Help with my GoBank issue
First: share to improve GetHuman5141986's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5141986 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
The issue in GetHuman5141986's own words
I received a deposit, a very large deposit, before I had received my actual card and set everything up. I had talked with a representative only to find out my account was blocked and was pending further review. The money is just sitting there. I swipe the screen and it shows the amount but I can't access it. Can I continue to open my account with the funds already there or close it completely and have the funds released? This deposit came from my boyfriend and we need to use that money, quickly. I've been waiting awhile and can't so much as get someone to give me a straight answer. Again, I have got to have access to that money. Thank you and am looking forward to your answer. I'm running out of time and the funds can't sit there any longer, it's a large amount.
GetHuman5141986 did not yet indicate what GoBank should do to make this right.
I have an issue with GoBank too
How GetHuman5141986 fixed the problem
We are waiting for GetHuman5141986 to fix the problem and share the solution with the rest of us customers.
Please help with my GoBank issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common GoBank customer problems.