I am absolutely livid. I verified my identity with you * YEARS AGO. i WANT ACCESS TO MY...

GetHuman4870151's Locked Account issue with GoBank from May 2020

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Before contacting them, items GetHuman4870151 may need:
Username, Password, Email address on the account, Name on the Account, Address on the Account, and Date of Birth
Top Tip from another customer
If you are looking to recover your account then click here https://www.econsumer.equifax.com/otc/loginhelp.ehtml then go to the login and click "Forgot password”, you will be prompted to enter your last name, social security number and date of birth. After that you should be able to reset your password by checking your email for the account.
The issue in GetHuman4870151's own words
I am absolutely livid. I verified my identity with you * YEARS AGO. i WANT ACCESS TO MY MONEY RIGHT NOW. i SENT MY ID AGAIN TODAY. MY DAUGHTER SENT ME EMERGENCY MONEY YESTERDAY BECAUSE i WAS STRANDED OUT OF TOWN. YOU LOCKED MY ACCOUNT SO i COULD NOT GET IT. I HAD TO SLEEP IN MY CAR AND BEG FOR MONEY. I HAVE HAD IT! I HAVE GONE * WEEKS WITH NO MONEY. HOW WOULD SOMEONE KNOW ALL MY INFORMATION AND BE ABLE TO LOG INTO MY ACCOUNT ON LINE. THIS IS THE LAST STRAW WITH GO BANK BS. i AM GOING TO PUBLICLY TELL EVERYONE I CAN ON ALL SOCIAL MEDIA HOW YOU TREAT YOUR CUSTOMERS AND TELL THEM NOT TO BANK WITH YOU. YOU CAN GO BEG FOR MONEY WHEN YOU HAVE IT IN YOUR ACCOUNT AND SHOULD NOT HAVE TO. I SPENT ** HOURS BEGGING FOR MONEY. I'm going to explode if I don't get someone on the phone TODAY AND HAVE MY MONEY TODAY. i HAVE NO FOOD, MY PETS HAVE NO FOOD, I HAVE BILLS THAT HAVE TO BE PAID TODAY. THERE HAS BEEN NO UNUSUAL ACTIVITY ON MY ACCOUNT, YOU ARE LYING. NOW FIX IT PLEASE BEFORE I REPORT YOU TO EVERY GOVERNMENT OFFICAL AND ORGANIZATION I CAN.

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GoBank

Locked Account issue
Reported by GetHuman4870151
May 26th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 4479 others
0 customers following this

Timeline

GetHuman4870151 started working on this issue
May 26th, 2020 12:13pm