We are writing to google since last *-* days regarding our group company account which...

GetHuman-berylimp's Disabled Account issue with Gmail from May 2021

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The issue in GetHuman-berylimp's own words
We are writing to google since last *-* days regarding our group company account which has been disabled. Noone is reading what is the issue and we are getting the system generated reply only. I have stated the issue. **The id is : *****@***.com (which has been disabled)**They says we cannot verify this account belongs to you. It has been logged in from the same device using the same wifi and login password. They are not asking any further questions just the password and then google couldn't verify the account. If you won't ask the question, you won't ask for otp then how will provide it. **Please look into the matter. It is our company account which has been given to banks and updated on all government portals. It is specifically used for that purpose only and we will be in loss if we didn't get it.

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Gmail

Disabled Account issue
Reported by GetHuman-berylimp
May 12th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 7597 others
0 customers following this

Timeline

GetHuman-berylimp started working on this issue
May 12th 10:02am
GetHuman-berylimp indicated the issue is not fixed yet.
May 12th 4:41pm
GetHuman-berylimp indicated the issue is not fixed yet.
May 13th 11:05am