Had account *****@***.com for ** years. Deleted app to try to cut down email traffic. W...
GetHuman5456360's Update Account Info issue with Gmail from November 2020
Help with my Gmail issue
Before contacting them, items GetHuman5456360 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman5456360's own words
Had account *****@***.com for ** years. Deleted app to try to cut down email traffic. When l downloaded app again l couldn't recall the password. Went thru the process of recovering an account. Well l had a new phone number. The old number on the account, ***-***-****, l don't have access to anymore. So when is says they're sending me a verification code to my number I'm not getting it of course. Then when l ," try another way," it says they're sending it to my email account *****@***.com which l don't have access to. You don't know how many times I've gone thru the procedure, then they say we've recovered your account, but that's my back up account *****@***.com. I don't understand why they can't just look it up in the files, l don't get it. My utilities $ other personal contacts have that email address. PLEASE HELP
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