What gmail needs to do: Is be more trustful. Because if they keep the word hacking in their head for too much then no owner can go back into their account. Like what's the point of recovery? If I can't recover because of them.

GetHuman5062857's Recover Account issue with Gmail from July 2020

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Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman5062857's own words
I was trying to get my gmail account back from a "false suspicion" they've made. ... I want to log in into my gmail account but it keeps taking me to broken verifications steps. That only work when you're logged in. When I can't. I know my password and I can say my birthdate from when signing in. I just don't know how I'm supposed to recover my account if gmail support doesnt trust it's own owner. I could also mention my zip code and everything and phones I've been signed in with like samsung. I'm just really tired
They don't realize that I'm the owner even after saying every detail. Like How the **** are they supposed to know who's the owner or not.
They could make this right by being more helpful than being a fake *****
I've used gmail all my life and never done anything illegal. And in my recovery emails, I've been trying to be very nice, not to sue.
I can't try ****. Like what else am I supposed to try? I can't do any of the * step verification because they don't work like pc to phone verification dont work like nothing ******* shows. And then the other two vertification's I can't do them since I NEED TO LOG IN IN. ORDER. TO. DO. THEMMMM. WHICH I CAN'TTTT YEAHHH and p.s I tried sending lily emails by recovery since I can't live chat nor call personal. But turns out she's just a robot. Who repeats the same **** everyday. I'm mad.
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Recover Account issue
Reported by GetHuman5062857
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 7297 others
0 customers following this


GetHuman5062857 started working on this issue
Jul 14th 6:49am
GetHuman5062857 indicated the issue is not fixed yet.
Jul 14th 7:48pm
GetHuman5062857 indicated the issue is not fixed yet.
Jul 14th 7:51pm
GetHuman5062857 indicated the issue is not fixed yet.
Jul 14th 8:07pm

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