Hello I am Dave. My issue is as follows, I quit using Facebook in **** and deactivated...
GetHuman2618328's customer service issue with Gmail from March 2019
Help with my Gmail issue
First: share to improve GetHuman2618328's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2618328's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2618328 will want to follow the link below to head to their help center. We will check on GetHuman2618328 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2618328 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman2618328's own words
Hello I am Dave. My issue is as follows, I quit using Facebook in **** and deactivated my account. Then a friend of mine thought I was back on. So I reopened the account to check. I had to go through security and Change my old password to get in. I found out I could delete the account so I went to do that. Throughout this I forgot what my new password was. So I went to forgot password and Facebook sent it to an email address associated with the account that I deleted years ago due to it being hacked. So now I have an open Facebook account that I desperately want deleted but I can’t access it cause I forgot my new password. Plus the only option for a new password is sending to an email that doesn’t exist. I have tried everything suggested on recovering the email to every suggestion I could find online. Nothing has worked, I have tried to contact Facebook and get no replies. There are no hotlines for customer support I can call for Facebook or google. **I desperately need help with this but no one seems to be able to help me get this fixed. I am panicking and frustrated as can be to the point my life and work are being affected. I take full responsibility for being dumb and forgetting my password. I just wish I could get help in fixing this. Or somehow find a way to contact Facebook to either hide the account or delete it,**Dave Steffen is my name******@***.com is the email associated with the Facebook account I had to delete due to it being hacked.**I would really appreciate someone being able to help me with this**Thank you*Dave
GetHuman2618328 did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman2618328 fixed the problem
We are waiting for GetHuman2618328 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.