I use a Samsung Galaxy X *. I don't use any other devices. About a week and a half ago...

GetHuman-aplamex's customer service issue with Gmail from December 2018

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The issue in GetHuman-aplamex's own words
I use a Samsung Galaxy X *. I don't use any other devices. About a week and a half ago I started getting spam pornographic ads. I contacted Gmail and the woman told me that it was a security problem and that it would need to be taken care of and then it would need to be taken care of for the rest of the year. the price she quoted was something I cannot do. She ended up saying that she would take care of it. But the spam is still coming at a rate of ** or so a day. Please help me get rid of these. I talked to someone a minute ago who finally hung up on me because I did not understand why she needed me to go buy a Google Play card for $** to get a number off the back. I don't use Google Play cards I don't even know what they're for. And I do not have $**. I thought Gmail was a good company. But they're trying to charge me for things that never should have come through. Your security system should have stopped these. What can I do? I am going through very bad physical times with me and my husband and I have no extra money. But I don't see why I should have to pay for your security to let these things through
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Customer service issue
Reported by GetHuman-aplamex
Dec 4th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-aplamex started working on this issue
Dec 4th, 2018 7:35pm