We've encountered issue with our email regarding bank account transfers, first lawyer s...

GetHuman-youssefo's customer service issue with Gmail from November 2018

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The issue in GetHuman-youssefo's own words
We've encountered issue with our email regarding bank account transfers, first lawyer send to an employee Tomas to transfer ****** euro to our account in Africa, after another email has been sent also from the lawyer to Tomas to stop the transfer to Africa and send them to Germany on another account number, good that transfer to Africa already was occurred so Tomas contact the lawyer and lawyer tell him that he is not the person that he did send the email : *we did check the full header of few emails received to Tomas from the lawyer we find all is good except the ones send to stop transfer and fake email are with info below :*Received: from ****.*.*.** (port****** helo*server*.codeincode.com with esmtpa (Exim *.**) (envelope-from ******@***.com*) id *gNEw*-*****b-Kg for *****@***.com* Thu, ** Nov **** **:**:** ******Need your kind checkup what does mean from ***.*.*.* and how to avoid similar issue
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Customer service issue
Reported by GetHuman-youssefo
Nov 28th, 2018 - 9 mons ago
I have an issue with Gmail too
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Seen by 3 customers so far
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Items needed
Email
Phone Number
Name of Account Holder
Password
Recovery Email
Timeline
GetHuman-youssefo started working on this issue
Nov 28th, 2018 5:22pm