A bitter ex boyfriend gained access to my accounts using an old cell phone that landed...

GetHuman1579423's customer service issue with Gmail from November 2018

8031 similar
0 following
Help with my Gmail issue
First: share to improve GetHuman1579423's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1579423's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1579423 will want to follow the link below to head to their help center. We will check on GetHuman1579423 later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1579423's own words
A bitter ex boyfriend gained access to my accounts using an old cell phone that landed in their possession following our breakup and my subsequent relocation from our shared primary residence. He proceeded to change many of my significant credit account logins as well as my Facebook and Google information. I have exhausted all known efforts on my end and am desperately hoping you may be able to offer additional assistance in the recovery of this account as it holds many sentimental photos of my little sister that passed away, recordings of both she and my father... Important effects of that nature as well as being the primary address for nearly all of my long time personal and business correspondence.
GetHuman1579423 did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman1579423 fixed the problem
We are waiting for GetHuman1579423 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gmail's attention and get better help faster. Tap below to get started.
Having Gmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Gmail email you?
This email address isn't valid
Follow this issue
See how GetHuman1579423 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1579423
Nov 17th, 2018 - 3 mons ago
I have an issue with Gmail too
Not resolved
Seen by 2 customers so far
Similar issue to 8031 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone Number
Name of Account Holder
Recovery Email
GetHuman1579423 started working on this issue
Nov 17th, 2018 8:37pm