A bitter ex boyfriend gained access to my accounts using an old cell phone that landed...
GetHuman1579423's customer service issue with Gmail from November 2018
Help with my Gmail issue
First: share to improve GetHuman1579423's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1579423's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1579423 will want to follow the link below to head to their help center. We will check on GetHuman1579423 later to make sure it's all set or try to help escalate.
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1579423's own words
A bitter ex boyfriend gained access to my accounts using an old cell phone that landed in their possession following our breakup and my subsequent relocation from our shared primary residence. He proceeded to change many of my significant credit account logins as well as my Facebook and Google information. I have exhausted all known efforts on my end and am desperately hoping you may be able to offer additional assistance in the recovery of this account as it holds many sentimental photos of my little sister that passed away, recordings of both she and my father... Important effects of that nature as well as being the primary address for nearly all of my long time personal and business correspondence.
GetHuman1579423 did not yet indicate what Gmail should do to make this right.
I have an issue with Gmail too
How GetHuman1579423 fixed the problem
We are waiting for GetHuman1579423 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.