Gmail is hacked. Reset password. Hacked again. Factory reset phone. Entered gmail, my p...
GetHuman1194011's customer service issue with Gmail from September 2018
Help with my Gmail issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1194011's own words
Gmail is hacked. Reset password. Hacked again. Factory reset phone. Entered gmail, my password was changed, my recovery phone number changed, recovery email... I didn't have one but someone entered one. I reset phone again. Created an entirely new gmail same process happens all over again. I am guessing when you create a new account they all sync together? I don't know enough about this stuff to get rid of the problem. Does my phone have spy ware on it? It i showed my password changed at the time I originally changed it but it said Raleigh, NC which is * hours away from Jacksonville, NC where I live. This is originally what got me to look into my gmail. Then I looked into devices and it showed chrome **....USA is all it said for location. I can't get into either one of the gmail accounts now because the person has reset my password and when I try to recover it I get the wrong password and it says do you want us to send a code but it says to a recovery number that I didn't list. Something for the next step..recovery email I didn't enter it so it goes to whomever has hacked into my email. This mess has been happening to me for * years. I probably have * gmail's all of them I can't get into. Is it the phone? If I change my number will that help? What are your suggestions?
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