This will be a long message with two related things and unrelated others.others**. I pr...

GetHuman-luckywon's customer service issue with Gmail from August 2018

9 views | 2572 similar | 0 following
Help with my Gmail issue
GetHuman-luckywon's next move: find and follow the right step-by-step guide.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-luckywon will need to dig through the advice provided by Gmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-luckywon can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-luckywon's own words
This will be a long message with two related things and unrelated others.others**. I preferred the old gmail format. In your Beta version of the new gmail that you showed periodically, it was difficult to find the Spam Folder, but I could eventually find it.**. Now, the new Gmail is filled with things that I don't use, but I tried everything possible way, over and over again, and still cannot find my Spam folder at all. I want an easily accessible SPAM folder. I don't want Google deciding what is spam and deleting it without my ever seeing it.**. I don't want Google going in all my other email addresses. I've tried every privacy protocol I can find, but cannot find out how to stop Google from doing that. I have multiple email addresses, each of which serves a different purpose. I segregate things intentionally and do not want them combined at Google or anywhere else. If there are other privacy protocols would accomplish this and that I have not found, please advise me of what they are.***. As above, your new gmail has all sorts of things I would never use and some that, if I wanted to use them I couldn't because I don't know what they are supposed to do For example, I don't use 'hangouts.' In fact, until today, when I saw it on my gmail (on my computer) I never even heard of the term. And still have no idea what they are, but doubt that I would ever use them. But it would be nice if Google would explain the things that were not on the previous version of gmail.**. Why do you assume that every gmail user is a teenager or **- something whose life revolves around his or her phone? I'm an adult. I use tech when it benefits me* I don't permit myself to be enslaved by it.**. One more thing. I might use gmail and chrome more often than I do, if I could ever understand your bookmark system. Chrome is certainly much faster than Internet Explorer. Things I send to your bookmark system get lost, as if they fell into a black hole, never to be seen again. There are many reasons not to like Internet Explorer but, since I save a lot, their 'Favorites' folder is perfect for fast and easy storage and retrieval. Both Chrome and Firefox use some sort of confusing Bookmark system that requires a doctoral degree in order to understand how they function and how to find things. In most respects, Google is far superior to IE, but without an easily-found Spam folder and a bookmark system like IE's Favorites, I am forced to continue with IE more than I'd like to use it.*PS I don't know yet if your new system continues the old filter system for blocking*deleting. I hope not. It should be a one or two step procedure to block people or sites. Plus, your filter system on the previous gmail rarely ever worked, not even when given specific directions.*For all of Google's wealth and power, I'm really not sure how or why so many things in gmail and Google in general are so complicated and involved. As a career professional salesman and business owner, I always believed that the KISS (Keep It Simple Stupid) system was not only the*best way to approach things, but also the most efficient. Sometimes I think that IT and other network people still subscribe to ancient thinking, such as that when great printers were on the market, but they would only use HP, for fear that another brand might not work, even though HPs technology, at the time, was ancient, expensive and inferior.*Please advise on everything mentioned above.

GetHuman-luckywon did not yet indicate what Gmail should do to make this right.

How GetHuman-luckywon fixed the problem

We are waiting for GetHuman-luckywon to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Gmail's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Gmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-luckywon fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-luckywon
Aug 27th, 2018 - 3 years ago
Seen by 9 customers so far
Similar issue to 2572 others
0 customers following this
Items needed
Phone Number
Name of Account Holder
Recovery Email


GetHuman-luckywon started working on this issue
Aug 27th, 2018 5:35pm
GetHuman-luckywon indicated the issue is not fixed yet.
Aug 29th, 2018 10:03pm
GetHuman-luckywon indicated the issue is not fixed yet.
Aug 30th, 2018 1:29am
GetHuman-luckywon indicated the issue is not fixed yet.
Aug 31st, 2018 3:54am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies