I can't access my gmail account. I have tried to recover it countless times answering e...

GetHuman1030407's customer service issue with Gmail from August 2018

17 views | 2466 similar | 0 following
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Before contacting them, items GetHuman1030407 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1030407's own words
I can't access my gmail account. I have tried to recover it countless times answering every security question and no luck. A*****@***.com it seems as though the password has been changed. I have very personal information in this account such as my home address, social security info on myself husband and my kids. Documents about my insurance. I am afraid illegal activity or harm to others may come about if any of my info may be used and it is traced back to me. I need for my information to be removed permanently due to the fact that I absolutely can not access the account. I can even pay for information on another website if i reverse look up the email and my home address can be accessed by a payment. This does not sit well with me.

GetHuman1030407 did not yet indicate what Gmail should do to make this right.

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Gmail

Customer service issue
Reported by GetHuman1030407
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 2466 others
0 customers following this

Timeline

GetHuman1030407 started working on this issue
Aug 24th, 2018 5:17am

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