I had a Gmail account when I was a kid. The password is simple. A few month after the a...

GetHuman645734's Recover Account issue with Gmail from May 2018

6 views | 10000 similar | 0 following
Help with my Gmail issue
GetHuman645734's next move: find and follow the right step-by-step guide.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman645734 will need to dig through the advice provided by Gmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman645734 can let us know if they help or not.
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Before contacting them, items GetHuman645734 may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman645734's own words
I had a Gmail account when I was a kid. The password is simple. A few month after the account creation, my father changed my password without telling me. And then he forgot. What I don't understand is he himself didn't remember the recovery email that I never knew. So my father made me a Yahoo mail account. Again, this happened.**Now, I'm trying to recover my first account, since it uses my real name, without variations.**I can answer one security question as I know. A code was sent to my account. I entered the code, but it says that Google can't verify that I am the owner of the account.**I've tried every possible answers on the question.**I can understand that it is not easy to be trusted as the owner of the account, but I hope there is another way to verify myself, as the true owner of the account.

GetHuman645734 did not yet indicate what Gmail should do to make this right.

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Recover Account issue
Reported by GetHuman645734
May 1st, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 10000 others
0 customers following this


GetHuman645734 started working on this issue
May 1st, 2018 2:10pm
GetHuman645734 shared this issue with friends on Facebook
May 1st, 2018 2:10pm