Good day. My name is Naveed Sheik ahmad. My installation service number is *********A...

GetHuman5863316's customer service issue with Globe Telecom from March 2021

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The issue in GetHuman5863316's own words
Good day. My name is Naveed Sheik ahmad. My installation service number is *********A. Almost * month na po para mag pa change Ako ng linya para maging fiber na po. Pero wala parin pumupunta. Pero sabi ng globe Bacolod our location have fiber connection but your installation insisting that wala raw box sa amin lugar. Wala na po tumatawag sa amin. Yung installer team niyo po walang **** Alam sa client nyo. Nag text ung globe na pupunta raw ang installation team pero ni text o tawag sa Kanila wala along natanggap.*Ito po account number ko *********. My landline number is (**)*******. I keep on receiving text that they will fix it .. pero wala talaga pumupunta. Old customer niyo na po Ako. Pag laging ganito mag cut off na Ako sa globe. Please ayusin niyo po service niyo. Please investigate about your installation team. Thank you.

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Globe Telecom

Customer service issue
Reported by GetHuman5863316
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1586 others
0 customers following this

Timeline

GetHuman5863316 started working on this issue
Mar 19th 10:54am
GetHuman5863316 indicated the issue is not fixed yet.
Mar 19th 10:09pm
GetHuman5863316 indicated the issue is not fixed yet.
Mar 19th 10:09pm
GetHuman5863316 indicated the issue is not fixed yet.
Mar 20th 12:18am

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