I have a post payment plan for my home internet and it includes netflix. But as time pa...

GetHuman4984153's Overcharge/Strange charge issue with Globe Telecom from June 2020

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4984153's own words
I have a post payment plan for my home internet and it includes netflix. But as time passed by I wasn't using netflix frequently. I checked oneday to log in to my netflix account and they said that they dont have any account that is signed up with my email. And of course I thought that my netflix service was cancelled since I wasn't using it and I couldn't log in. It's not like I couldn't log in because I don't have a password, my account was literally deleted. And now I'm planning to cancel my post payment plan and they have been charging me for netflix. Which I think is weird and messed up. Please help. I shouldn't be paying for a service that I can't even use.

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Globe Telecom

Overcharge/Strange charge issue
Reported by GetHuman4984153
Jun 23rd, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1350 others
0 customers following this


GetHuman4984153 started working on this issue
Jun 23rd, 2020 8:09am

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