Complaint from Jonathan L. Fernandez with cp no. ***********.**This is to complain the...

GetHuman1676468's customer service issue with Globe Telecom from December 2018

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The issue in GetHuman1676468's own words
Complaint from Jonathan L. Fernandez with cp no. ***********.**This is to complain the recurring outstanding bills from my old accounts (******** and ********) despite fully paying them. The first issue was in Aug **** when Im applying for globe home which I was told to settle first.. below is the text to me by your agent...**VG DBC NOT CLEARED WITH OB (*) ******** PHP *,***.** (*) ******** PHP ***.** FERNANDEZ JONATHAN LIMUECO ********** M LIMUECO CECILIA N*A PPE***** UNIT *** GANGES BLDG RIVERFRONT RESIDENCES DR SIXTO ANTONIO AVE BRGY CA*IOGAN PASIG CITY DRIVERS LICENSE N***********DA******RXD*****These was settled last Aug **, **** and eventually I was approved for the installation of globe home.**Unfortunately, again as I am applying for additional mobile line, same problem occurred. They want again to settle outstanding balance of those old accounts which I have fully paid last Aug ****. Pls help me on this.*Thank you.

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Globe Telecom

Customer service issue
Reported by GetHuman1676468
Dec 3rd, 2018 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 417 others
0 customers following this

Timeline

GetHuman1676468 started working on this issue
Dec 3rd, 2018 2:09am

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