Kahapon po may nag puntang mga technician ng Visatech from globe sa bahay mga bandang...

GetHuman-ouanoeri's customer service issue with Globe Telecom from November 2018

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The issue in GetHuman-ouanoeri's own words
Kahapon po may nag puntang mga technician ng Visatech from globe sa bahay mga bandang *pm at pinalitan ang aking Modem into new at faster VDSL na daw , bago sila umalis nakuha ko po ang aking nais na resulta sa isinagawang speedtest. pagkatapos po ng mga * oras ay bumaba at tumaas ang aking ping pag ako po ay naglalaro ng Online game. Tumawag po ako sa Customer service hotline at sabe ng agent ay mag hintay daw po ako ng ** hours po para ma register ang aking account into vdsl. Pero ilang oras na po ay imbes na gumanda ang aking internet ay kabaliktaran po ang nanyare , ako po ay naka plan sa **** ** mbps unli , dati ay nakukuha ko pa ang result ko sa speedtest ay **% na tumatama ng **-** mbps ang aking speed . ngayon po dahil sa ginawa nilang upgrading daw ay bakit naging *-* mbps nalang ang aking result. Nakakalungkot pong kaso ang nanyare sakin bakit nagkaganon. Sana po ay masulusyunan niyo po agad eto Salamat
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Globe Telecom

Customer service issue
Reported by GetHuman-ouanoeri
Nov 30th, 2018 - 6 mons ago
I have an issue with Globe Telecom too
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GetHuman-ouanoeri started working on this issue
Nov 30th, 2018 1:48pm