I have had two Mach* razor blades in a row lose the lubricating strip (on the top) with...

GetHuman3834535's customer service issue with Gillette from October 2019

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The issue in GetHuman3834535's own words
I have had two Mach* razor blades in a row lose the lubricating strip (on the top) within a *-day period of using each razor blade. I expect quality for the price I am paying for the razor blades.*Another trip to the store.... and questionable quality.*Send new razor blades (to replace the defective razor blades and restore customer confidence in the product)*I have been using Mach* since the early ****s.*(I sent this email before....and did NOT have any resolution....further eroding my confidence in your product and customer service)

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Gillette

Customer service issue
Reported by GetHuman3834535
Oct 26th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 215 others
0 customers following this

Timeline

GetHuman3834535 started working on this issue
Oct 26th, 2019 7:57pm