My recently-purchased (and installed) a Gigabyte B***M-DS*H motherboard (Serial No...

GetHuman5515873's Technical support issue with Gigabyte from December 2020

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The issue in GetHuman5515873's own words
My recently-purchased (and installed) a Gigabyte B***M-DS*H motherboard (Serial No. *****A******). My pc works, but I have NO audio. The loudspeaker symbol down in the system tray always shows the red 'X'. The Gigabyte website for this board lists the Realtek ALC *** CODEC as the required audio driver for the B***M, but the ALC *** is not shown on the Realtek site. What is the correct audio (codec) driver for this motherboard, and where do I find it? I have downloaded and installed all the drivers I could find. I'm beginning to suspect this board is defective. Please advise,*Thanks,*Dave H.*H*****@***.com

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Gigabyte

Technical support issue
Reported by GetHuman5515873
Dec 3rd, 2020 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 47 others
0 customers following this
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Timeline

GetHuman5515873 started working on this issue
Dec 3rd, 2020 3:14am
GetHuman5515873 indicated the issue is not fixed yet.
Dec 5th, 2020 12:48pm

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