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The issue in GetHuman-sfriel's own words
Talk to someone who can make this service work the way it used to ... Your website isn't working. Your site design is not effectively communicating what needs to be done to skip hold times. Usage is counterintuitive. Tell me what I need to do to get a call back from the company I'm trying to contact. Not sure why the above sentence isn't clear enough to expedite this unnecessarily arduous process. Call me back.
Directions are completely unclear
Call me back
Because I use your service
There is nothing else
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