I have been trying to reach a GE consumer relations person. The GE repair group referr...

GetHuman5430588's customer service issue with GE Consumer Relations from November 2020

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The issue in GetHuman5430588's own words
I have been trying to reach a GE consumer relations person. The GE repair group referred me to the consumer relations group. ** However I have called the number (***-***-****) and I have been unable to speak to a consumer relations person. Unless I already have a claim it doesn't recognize my phone number. So it appears that I cannot talk to someone. I moved into my new home on *******. It came with GE appliances and in June (approx ******) a GE tech was here to repair*replace the motor in the freezer. The double oven had to be re-programmed because when the upper over was on the broiler it wouldn't let me use the lower oven. The silver on the cook top ***** was coming off so the tech gave me two new *****.**As of today, the double wall oven is doing the same thing, the freezer is making the same noises as previously in which the motor needed to be replaced and the silver on the ***** is peeling off. So my warranty expired on *******. These are new appliances and should not have the same problems as in June of this year. The GE service repair person recommended that I speak with a GE consumer relations person to see if there is any thing that the consumer relations person can do to help us with this situation since the warranty expired. **We need to speak to a consumer relations person. **Thank you**Jackie and Tiffany Barduca***** Vista Bay Court*Havre de Grace, MD *********-***-****

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GE Consumer Relations

Customer service issue
Reported by GetHuman5430588
Nov 3rd, 2020 - a year ago
Not resolved
Seen by 50 customers so far
Similar issue to 815 others
0 customers following this

Timeline

GetHuman5430588 started working on this issue
Nov 3rd, 2020 8:42pm
GetHuman5430588 indicated the issue is not fixed yet.
Nov 4th, 2020 1:57pm

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