I purchased a GE Micowave in ****.Due to age the unit needed to be replaced.** In...

GetHuman3849150's customer service issue with GE Consumer Relations from October 2019

Help with my GE Consumer Relations issue
First: share to improve GetHuman3849150's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3849150 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman3849150's own words
I purchased a GE Micowave in ****.Due to age the unit needed to be replaced.** In **** I purchased a new GE Microwave along with a GE Profile Microwave trim kit. Total cost was $***.**. The unit is sparking and has caused a fire with in the unit. I need to replace the unit. My first question is there a compatible microwave to fit the existing trim kit? My next question is I feel like GE should back this unit and either fix it or replace it due to the short time that we've been using to the unit*purchased in ****. Its just my wife and I that live at the home and we don't use it much.....etc. **The serial number for the unit is dh******. The firm we purchased the unit from and installed the trim kit :**ABC Sales and Service, INC.***** West *th Street , Wilmington De *********-***-****

GetHuman3849150 did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman3849150 fixed the problem

We are waiting for GetHuman3849150 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

GE Consumer Relations

Customer service issue
Reported by GetHuman3849150
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 870 others
0 customers following this

Timeline

GetHuman3849150 started working on this issue
Oct 29th, 2019 5:52pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies