I have an extensive repair history with a clothes washer. The repair contract runs out...

GetHuman1841966's customer service issue with GE Consumer Relations from December 2018

6 views | 425 similar | 0 following
Help with my GE Consumer Relations issue
Next: our robot will wait on hold for GetHuman1841966 to get a GE Consumer Relations rep on the line!
Always use the GetHuman Phone to call GE Consumer Relations. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1841966's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1841966 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1841966's own words
I have an extensive repair history with a clothes washer. The repair contract runs out shortly and it has never been repaired. GE has not allowed for the company to put in a more powerful pump or backwash regulator so for years the clothes have taken hours to rinse. We are too old to be going to the basement *-* -* times to check on the machine. We called here before and was told that it’s the repair company’s problem but it’s GE that does not have the proper pump or fix for the repair company. We want out from this. We want a washer that has the proper pump to remove all the water and not allow for water that does not get pumped all the way thru to come back thru the hose into the machine and keep the close wet. It appears that your repair center are not capable to see the need that the contracted people that we paid for through your distributor has described to you. They have been talented repairmen but you have tied their hands from fixing this problem all these years and we are sick of it. Just sick. I don’t want it you to fix it. We have suffered this many years and at this point we want reparations and penalties for your total disregard of the fault of your product and your ignorance people’s suffering. I have the repair record. Please do not make us jump through too many hoops here in order for us to get a machine that works right.

GetHuman1841966 did not yet indicate what GE Consumer Relations should do to make this right.

How GetHuman1841966 fixed the problem

We are waiting for GetHuman1841966 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1841966 fixes it.
This email address isn't valid

GE Consumer Relations

Customer service issue
Reported by GetHuman1841966
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 425 others
0 customers following this

Timeline

GetHuman1841966 started working on this issue
Dec 27th, 2018 6:21pm

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies