I purchased all GE Cafe appliances in ****. The microwave dial*touchpad partly stopped...

GetHuman970753's customer service issue with GE Consumer Relations from August 2018

Help with my GE Consumer Relations issue
The issue in GetHuman970753's own words
I purchased all GE Cafe appliances in ****. The microwave dial*touchpad partly stopped working so I called my appliance store to set up service. Was told that my model had a number of issues and to call customer service. I did so and was told (by Camille and Ashley)that there was no issue with the touch pad, only the handle which peeled.....If my handle had peeled, GE would replace it.....Did a little browsing and saw numerous complaints about the touch pad given over-heating issues... I am so disappointed that GE is not acknowledging an existing problem that has been reported for a number of years. The customer services folks cant get past that I am beyond warranty. Lucky me, my microwave is just now acting up. It does not change the fact that the problem was reported in ****,****,****,****,...
GetHuman970753 did not yet indicate what GE Consumer Relations should do to make this right.
I have an issue with GE Consumer Relations too
How GetHuman970753 fixed the problem
We are waiting for GetHuman970753 to fix the problem and share the solution with the rest of us customers.
Please help with my GE Consumer Relations issue
Do you have a customer issue as well?
We can help you get GE Consumer Relations's attention and get better help faster. Tap below to get started.
Having GE Consumer Relations issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would GE Consumer Relations email you?
This email address isn't valid

GE Consumer Relations

Customer service issue
Reported by GetHuman970753
Aug 9th, 2018 - 7 mons ago
I have an issue with GE Consumer Relations too
Fixed
Seen by 5 customers so far
Similar issue to 144 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman970753 started working on this issue
Aug 9th, 2018 2:24pm
GetHuman970753 indicated the issue is not fixed yet.
Aug 13th, 2018 2:33pm
GetHuman970753 indicated the issue is not fixed yet.
Aug 13th, 2018 2:34pm