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Frontgate.com Customer FAQ

Top Answers & How-to Guides

What is Frontgate.com's Phone Number?

The question we are asked most often is about how to talk to Frontgate.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

Creating an account on Frontgate.com is easy! Simply click on the "Sign In" button on the top right corner of the website and select...

Do you offer gift wrapping services?

Yes, Frontgate.com offers gift wrapping services for most products. Simply select the gift wrap option during checkout and our team...
Ask any question you have about Frontgate.com customer service, get an answer now.
Contact Frontgate.com customer service

Account Management

How do I create an account?

Creating an account on Frontgate.com is easy! Simply click on the "Sign In" button on the top right corner of the website and select...
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Promo Codes

How do I apply a promo code at checkout?

To apply a promo code at checkout, simply enter the code in the "Promo Code" field during the checkout process. Make sure to click...
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Website Information

What is Frontgate.com?

Frontgate.com is a leading online retailer that offers a wide range of luxurious and high-quality home goods, furniture, outdoor living...
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Payment Methods

What payment methods are accepted on Frontgate.com?

Frontgate.com accepts various payment methods to offer convenience and flexibility to its customers. When shopping with us, you can...
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Order Tracking

Can I track my order?

Yes, you can easily track your order on Frontgate.com. Once your order has been placed and processed, you will receive a confirmation...
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Return Policy

What is your return policy?

At Frontgate, we strive for your complete satisfaction with every purchase. Our return policy allows you to shop with confidence. If...
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International Shipping

Do you offer international shipping?

Yes, Frontgate.com offers international shipping to select countries. Shipping options and rates will vary depending on the destination...
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Order Changes

Can I cancel or change an order after it has been placed?

Yes, you can cancel or change an order after it has been placed on Frontgate.com. However, there are certain conditions to be met....
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Shipping Options

What is the difference between standard and express shipping?

The difference between standard and express shipping is primarily the speed of delivery. With standard shipping, your order will be...
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Gift Services

Do you offer gift wrapping services?

Yes, Frontgate.com offers gift wrapping services for most products. Simply select the gift wrap option during checkout and our team...
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Help me with my Frontgate.com customer service issue

Ask any question you have about Frontgate.com customer service. We will do our best to get you answers right away.
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