I purchased a $** data plan for a hotspot device and can't use it because it's no longe...

GetHuman-acoleac's customer service issue with FreedomPop from January 2021

Help with my FreedomPop issue
The issue in GetHuman-acoleac's own words
I purchased a $** data plan for a hotspot device and can't use it because it's no longer any good so I need to return it and get my money refunded back to me please

GetHuman-acoleac did not yet indicate what FreedomPop should do to make this right.

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FreedomPop

Customer service issue
Reported by GetHuman-acoleac
Jan 19th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 422 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN

Timeline

GetHuman-acoleac started working on this issue
Jan 19th 12:37am
GetHuman-acoleac indicated the issue is not fixed yet.
Jan 21st 5:01am
GetHuman-acoleac shared this issue with your circles on Google+
Jan 21st 5:01am
GetHuman-acoleac indicated the issue is not fixed yet.
Jan 21st 5:45am