Freedompop * Worst Mistake Ever! Gimmick. *This has been nothing but a NIGHTMARE. *I or...

GetHuman4237192's Dispute a Charge issue with FreedomPop from January 2020

Help with my FreedomPop issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4237192's own words
Freedompop * Worst Mistake Ever! Gimmick. *This has been nothing but a NIGHTMARE. *I ordered service ** days ago. My sim arrived after ** days... I have had the SIM now for ** days . STILL NO SERVICE. **IT IS USELESS because I cannot find ANY Device to use the SIM with!!!!! Freedompopallarently does not sell the devices either!!!!! **I bought * sprint devices online, does not work, I bought another unlocked hotspot, also does not work. **You have left me with NO OPTIONS to use it. *COMPLETELY USELESS WASTE OF MY MONEY AND MY TIME******* **PLEASE REFUND ALL MY MONEY AT ONCE. **Freedompop has essentially STOLEN FROM ME and TREATED ME LIKE **** for the past ** days ..... and on top of it all, I STILL HAVE NO INTERNET SERVICE! MY BUSINESS IS LOSING MONEY!!!!***THANK YOU IN ADVANCE

GetHuman4237192 did not yet indicate what FreedomPop should do to make this right.

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FreedomPop

Dispute a Charge issue
Reported by GetHuman4237192
Jan 11th, 2020 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 789 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN

Timeline

GetHuman4237192 started working on this issue
Jan 11th, 2020 7:00pm
GetHuman4237192 confirmed the issue is fixed. Hooray!
Jan 14th, 2020 10:21pm

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