Freedompop * Worst Mistake Ever! Gimmick. *This has been nothing but a NIGHTMARE. *I or...

GetHuman4237192's Dispute a Charge issue with FreedomPop from January 2020

Help with my FreedomPop issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4237192's own words
Freedompop * Worst Mistake Ever! Gimmick. *This has been nothing but a NIGHTMARE. *I ordered service ** days ago. My sim arrived after ** days... I have had the SIM now for ** days . STILL NO SERVICE. **IT IS USELESS because I cannot find ANY Device to use the SIM with!!!!! Freedompopallarently does not sell the devices either!!!!! **I bought * sprint devices online, does not work, I bought another unlocked hotspot, also does not work. **You have left me with NO OPTIONS to use it. *COMPLETELY USELESS WASTE OF MY MONEY AND MY TIME******* **PLEASE REFUND ALL MY MONEY AT ONCE. **Freedompop has essentially STOLEN FROM ME and TREATED ME LIKE **** for the past ** days ..... and on top of it all, I STILL HAVE NO INTERNET SERVICE! MY BUSINESS IS LOSING MONEY!!!!***THANK YOU IN ADVANCE

GetHuman4237192 did not yet indicate what FreedomPop should do to make this right.

I have an issue with FreedomPop too
How GetHuman4237192 fixed the problem

We are waiting for GetHuman4237192 to fix the problem and share the solution with the rest of us customers.

Please help with my FreedomPop issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FreedomPop customer problems.
How Do I Deactivate My Freedompop Phone?How do I dispute a charge from FreedomPop?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
i got my sims card several days ago but I still haven't purchased my cell phone t...I have not had this phone for * years and continued to be billed. I am writing to...I have cancelled this service more than a year ago my card kept being charged*I a...When activating my Sim card the page kept refreshing and it charged me **.** even...Account suspension!**Hi, I got a notice "Alert: Account suspended due to billing...my bank has been charged * times in * weeks by freedom pop, i dont even have a f...Hi,*I would like my account not charged equal to the number of months I was over...Hi ok I want to get mobile service and the internet service what do I needYou keep taking money to which you are not entitledI want to cancel my account with you
Do you have a customer issue as well?
We can help you get FreedomPop's attention and get better help faster. Tap below to get started.
Having FreedomPop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

FreedomPop

Dispute a Charge issue
Reported by GetHuman4237192
Jan 11th, 2020 - a year ago
I have an issue with FreedomPop too
Fixed
Seen by 5 customers so far
Similar issue to 789 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN

Timeline

GetHuman4237192 started working on this issue
Jan 11th, 2020 7:00pm
GetHuman4237192 confirmed the issue is fixed. Hooray!
Jan 14th, 2020 10:21pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers