they suddenly started charging my CC in oct for * cent then twice a month for * cent. t...

GetHuman3241461's customer service issue with FreedomPop from July 2019

Help with my FreedomPop issue
The issue in GetHuman3241461's own words
they suddenly started charging my CC in oct for * cent then twice a month for * cent. this month was ** cent charge AND a * cent charge. I changed my CC *. and they still are charging me. I have not had service with them for abut * years.

GetHuman3241461 did not yet indicate what FreedomPop should do to make this right.

How GetHuman3241461 fixed the problem
I filed a dispute with mastercard, put a block on them or ting ever charging my card. The dispute goes to their fraud dept.*Everyone should dispute and fraud thru their credit card company! With all the complaints maybe the feds can shut them down*Next I am filing a complaint with the FCC. This can easily be done online. The FCC will say we can't investigate each claim, but they blocked an obnoxious phone caller in my past.*THESE ACTIONS WILL HELP EVERYONE ELSE, the more FCC and credit card complaints, the sooner these crooks will be forced to pay fines with all the pennies they continue to charge...*ALSO they are switching freedom pop to ting. Watch for those charges
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FreedomPop

Customer service issue
Reported by GetHuman3241461
Jul 13th, 2019 - 2 years ago
Fixed
GetHuman3241461 shared how to fix
Seen by 29 customers so far
Similar issue to 4497 others
0 customers following this
Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN

Timeline

GetHuman3241461 started working on this issue
Jul 13th, 2019 2:02pm
GetHuman3241461 indicated the issue is not fixed yet.
Jul 16th, 2019 12:49am
GetHuman3241461 indicated the issue is not fixed yet.
Jul 16th, 2019 12:54am
GetHuman3241461 indicated the issue is not fixed yet.
Jul 16th, 2019 5:56pm
GetHuman3241461 indicated the issue is not fixed yet.
Jul 18th, 2019 7:44pm
GetHuman3241461 indicated the issue is not fixed yet.
Jul 18th, 2019 7:46pm
GetHuman3241461 confirmed the issue is fixed. Hooray!
Jul 18th, 2019 8:25pm