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they suddenly started charging my CC in oct for * cent then twice a month for * cent. t...

GetHuman3241461's customer service issue with FreedomPop from July 2019

Help with my FreedomPop issue

The issue in GetHuman3241461's own words

they suddenly started charging my CC in oct for * cent then twice a month for * cent. this month was ** cent charge AND a * cent charge. I changed my CC *. and they still are charging me. I have not had service with them for abut * years.

GetHuman3241461 did not yet indicate what FreedomPop should do to make this right.

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How GetHuman3241461 fixed the problem

I filed a dispute with mastercard, put a block on them or ting ever charging my card. The dispute goes to their fraud dept.*Everyone should dispute and fraud thru their credit card company! With all the complaints maybe the feds can shut them down*Next I am filing a complaint with the FCC. This can easily be done online. The FCC will say we can't investigate each claim, but they blocked an obnoxious phone caller in my past.*THESE ACTIONS WILL HELP EVERYONE ELSE, the more FCC and credit card complaints, the sooner these crooks will be forced to pay fines with all the pennies they continue to charge...*ALSO they are switching freedom pop to ting. Watch for those charges

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FIX: The customer service line * (***) ***-**** is useless. You will stay on hold...I have a free plan for over a year, being charged * cent per month. Last month I...

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FreedomPop

Customer service issue

Reported by GetHuman3241461

Jul 13th, 2019 - 4 years ago

I have an issue with FreedomPop too

Fixed

GetHuman3241461 shared how to fix

Seen by 46 customers so far

Similar issue to 4497 others

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Timeline

GetHuman3241461 started working on this issue

Jul 13th, 2019 2:02pm

GetHuman3241461 tried calling FreedomPop

Jul 13th, 2019 2:04pm

GetHuman3241461 did not speak with customer support

Jul 13th, 2019 2:04pm