My credit card has been charged fraudulently by FreedomPoP. I spoke with a representat...

GetHuman1966742's customer service issue with FreedomPop from January 2019

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The issue in GetHuman1966742's own words
My credit card has been charged fraudulently by FreedomPoP. I spoke with a representative who said the refunds would be made but to date they have only refunded about *.** cents. I need to know if I just need to despite charges or if this company will correct their error. I have WiFi at home my grown children installed after giving me a tablet and have never heard of a FreedomPoP phone in this area.
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FreedomPop

Customer service issue
Reported by GetHuman1966742
Jan 15th, 2019 - 9 mons ago
I have an issue with FreedomPop too
Fixed
Seen by 20 customers so far
Similar issue to 2473 others
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Items needed
Account holder name
Billing address
Phone number on account
Last 4 digits of SSN
Timeline
GetHuman1966742 started working on this issue
Jan 15th 2:11am
GetHuman1966742 indicated the issue is not fixed yet.
Jan 15th 2:12am